I’m very sure that many people have heard and know of the name Lazada. It’s pretty much the household name for online shopping these days to the point where people go window shopping and search for better deals over at Lazada. Daily supplies and gadgets are bought from Lazada too. With so many customers heading over to Lazada to purchase items, it’s bound to have lots of sketchy deals. Lazada scam are on the rise!
This PSA is to ensure that our readers are aware of these scams and will not fall victim to these schemes.
There are a few distinct scam schemes that I want to highlight here. Without further ado, let’s begin. We’re splitting this Lazada scam PSA into two parts – one highlighting the different types of scams, and the second part on how to identify and avoid these scams.
Firstly, fake items. I’m giving the sellers benefit of the doubt that they do not know these items are fake. The suppliers/manufacturers of these items are the scammers.
I have seen this type of scams way too much, and it’s not new or exclusive to Lazada either. These flash storage – be it USB drives or SD/microSD cards – have an exceedingly high capacity at a very low price. The price is actually way too low. Have you ever seen RM46.96 for a 128GB microSD card?
There’s one 512GB for RM45 too. Just wow.
Someone actually fell victim to these sorts of Lazada scam. I feel bad for this guy. He lost many of his pictures. Leaving the technical details aside on how this happens for now, there’s no way to retrieve these pictures. They’re lost forever.
Again, it’s not exclusive to microSD cards only. The same goes to headphones as well. Have a look at this.
Also, be careful when it comes to 2TB external hard disks like this one. Too cheap to be true. Has a few questionable descriptions, and horrendous reviews.
Paying through other channels
Lazada is an e-commerce platform. How they earn is through commission per sales made through Lazada. All sales are monitored and in some ways, protected by Lazada in case of broken items, shipment issues, or item returns in general.
Credits to Kongsi Info Online Shopping Offers (KIOSO) and the good people there to dig up more information. Gurvin Abruzzi actually paid the scammer through Lazada. Smart move there, Gurvin. Paying through Lazada means he’s protected. Gurvin reassured us that Lazada is going to pay him back if the seller is not doing anything.
UPDATE: Lazada has refunded Gurvin!
Lazada just marked it as “out of stock” and refunded. That’s actually quite sad.
It’s a new type of scam that’s just… screaming “I’m a Lazada scam”. Take the Google Pixel 2 XL for example. It’s a great smartphone that many people wants but all units sold in Malaysia are imported. There is no official distributor that sells the Pixel 2 XL here. These scammers list out a Pixel 2 XL for – one again, an extremely low price.
What the heck?! RM1,300 for 3 items – the Google Pixel 2 XL 64GB in Panda colors, Google Home Mini, and a pair of earphones?! Okay, the earphones are actually Pipes by AIAIAI. Once the seller got my attention, I was looking for more details at the product details.
Message the seller privately? That’s interesting.
Someone else in the KIOSO group posted their conversation between one of the s̶c̶a̶m̶m̶e̶r̶ I mean the seller. It’s interesting, to say the least. By the tone of how the conversation went, the seller is avoiding payment through Lazada like a plague and “you are to make your order with me here” on WhatsApp only.
There are also a few other red flags. Firstly, no COD and postage only. Secondly, they’re bypassing Lazada. Thirdly, payment is to be made directly to their account.
If someone is to pay this s̶c̶a̶m̶m̶e̶r̶ seller by directly banking in and not through Lazada, then say bye-bye to your money.
Here are some bonus scam items on Lazada.
How to know if it’s a scam
First is a general rule of thumb. If the price is too good to be true, then it probably is. Seriously, 512GB microSD card for RM45? I can’t even get these prices in my dreams!
However, in the case of microSD cards, there are some cards that are just slightly cheaper than the others. That makes it seem more legit. One aforementioned person fell victim to this despicable Lazada scam scheme and lost his pictures.
One way to tell how it’s a scam is through the product naming. For some reason, if it’s fake, the scammer won’t post the name of the product even when the product image says “SAMSUNG” there. Also, the title for these item listing is obnoxiously long, repetitive, and included the item’s specs too. Most of these items are shipped from overseas.
Of course, there are smarter scammers out there and blur the lines between legitimacy. When that happens, only make your purchases from official stores. Lazada has a small corner that lists out some information about the seller. If it says “Official Stores”, then it’s 100% legit. The price might not be the lowest in the market, but it’s definitely the price to pay to ensure legitimacy and genuinity of the product.
Don’t bother looking at the flash sales or promotions listing. I found this under Lazada’s “up to 80% off PAYDAY” promotion sales. And yes, it’s a scam.
By the way, LazMall is a part of Lazada. Your website should be starting with “https://www.lazada.com.my” or “https://pages.lazada.com.my“. Google Chrome will actually tell you if a site is legit or not. For example, this website is a total scam. Do not enter your personal info there.
Useful links for Lazada shopping
We’ve mentioned the Official Stores. These stores are selling real products for sure. You won’t have to go through the “is this a scam?” checklist. Again, the prices won’t be as beautiful. Perhaps join the KIOSO group and ask if there are any promotional codes available before you purchase?
There are also lots of new exciting deals that are shared in KIOSO too. That group is every online shopper’s heaven – or poison, considering that there are many new deals coming out everyday.
KIOSO is not exclusive for Lazada only. There are deals for 11street, Shopee, Lmall, and even Tesco. Lots of helpful and friendly people there, and I highly recommend you to check it out.
I owe many of the information here to the folks over at KIOSO. Thanks a bunch!