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A few days ago, users across Malaysia has suffered unstable, slow, or high ping connections, particularly accessing western country based services. Complaints and inquiries flew in and TM managed to identify the fault being damage towards self-owned APCN2 submarine cable. It has been fixed since then.

Unifi is also actively working towards network optimization while expanding the overall capacity to accommodate the ever-increasing network usage to avoid possible congestion during peak time that could cause slowdown yet again. In fact, it has been mitigated beforehand as a preventive measure. Unifi Mobile postpaid customers will continue to enjoy the 999GB FREE LTE hotspot pass while #BEBAS prepaid customers will continue to receive FREE 7-day unlimited data pass.

Meanwhile, Unifi TV subscribers can stay entertained with FREE access to all channels on including premium channels and PlayTV features with a 20% discount for all Video-on-Demand (VOD) titles within the HyppFlicks Plus category.

Unifi Business also gets benefited from the continuation of FREE Unifi Mobile Biz LTE hotspot pass and Digital Marketing Solutions (DMS) platform and 20% discount on productivity tools, as well as special financing support from Unifi banking partners.

We have previously listed some tips if your home network speed is taking a hit due to issues reside within your premise and can be solved easily by yourself as well. Be sure to learn them well and link them to your friends and families to benefit more households. If you wish to implement a mesh network, click here to find out what we think about it.


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