The most recent flood is devastating. We saw houses that just got completely sunken in the water and thousands lost all pieces of technology. And many companies do have their own flood relief program too – be it free repairs, cleaning services, all those sort of things.
These companies reached out to us to inform citizens of Malaysia that those who are affected by the flood can get the company’s assistance – and I have mad levels of respect for these companies.
Here is the list of companies and some details regarding their flood relief program. We’ll continue updating this list as more companies send in their flood relief program details.
To all companies reading this and would like to add to this list, please contact us.
Acer
Acer posted this on their Facebook page and let us know that they are offering free repairs for all Acer devices, even if they are out of warranty. Non-Acer devices can also be sent to Acer to get it fixed, but a fee will be charged. Non-repairable devices will be entitled to 20% discount on a new Acer laptop.
Acer’s flood relief program will be extended until 31st March 2022.
Samsung
We did another post for this yesterday, but we’ll just include it here for you. Samsung’s flood relief program covers home appliances and all customers are entitled to a one-time free cleaning and inspection, plus free labor costs to repair affected Samsung products.
This feels like deja vu since 4 years ago, Samsung had something similar too.
From now until 31st January 2022, customers can contact 1800-88-9999, live chat via Samsung Members, or head to Samsung.com/my, 24 hours a day, 7 days a week to arrange for an appointment or for further details on the program.
TM Unifi
Internet is important, and TM Unifi is replacing all affected modem and router(s) for free.
OPPO
Surprisingly, OPPO also has something similar to Acer and Samsung for their customers. It’s not as generous, but hey – it’s better than nothing.
OPPO’s flood relief program offers up to 30% discount on all repairs listed below:
- 30% price discount on selective spare parts for certain OPPO smartphone model; and/or
- 20% price discount for courier service (only available for Customer who apply for online send-in repair service).
The entitlement will be only eligible on a single receipt and it starts on December 26 2021 and ends on January 31 2022.
Users may walk into the nearest OPPO service centre or My OPPO Space to send in their smartphone for repair. Alternatively, they can also apply for online send-in repair service request at https://support.oppo.com/my/send-in-repair/.
All affected users can contact their preferred OPPO service centre or My OPPO Space, or alternatively connect with our online customer service at https://support.oppo.com/my/service-center/, to enquire on the eligibility of their smartphone model and the availability of spare parts. To learn more about the terms and conditions, please visit https://support.oppo.com/my/answer/?aid=2045565.
ASUS/ROG
All ASUS and ROG products will be eligible for a free inspection and labor costs. Not sure about the cost of parts though, but you can contact them here:
Cooler Master
Our friends at Cooler Master came out and straight up announced that all flood-damaged Cooler Master products are eligible for RMA. That means you can send them in for warranty! More details here:
Epson
Epson also has their own Flood Relief Program which now offers complimentary cleaning, inspection, and general services for free.
The offer lasts until 31st January 2022.
Donations
There are a lot of different places that you can donate to help out the flood victims.
Lazada – LazadaForGood donations
It’s a rather unconventional way to do donations but we are even incentivized to do it. According to what Lazada has informed us:
To encourage and give thanks for the good deeds of the rakyat, all donors of RM30 and above to any of the flood relief NGOs on LazadaForGood, from now until the end of January, will receive 300 LazCoins, which can be redeemed for free gifts, discount vouchers, discounts at checkout, exclusive offers, and more*. Lazada users can donate now by searching the keywords “Lazada Teman You” on the search bar on the Lazada app, then selecting any of the official NGOs on LazadaForGood and completing the donation by clicking ‘Buy Now’.
To learn more about LazadaForGood, click here.
Shopee
Shopee has a list of places to donate too, but the problem is – to find this page to make the donation, is a little obscure. All I did was search for the word “donation” and then there’s a special item there.
Hitting that special search result will present you with this menu.
Thanks to @nsbr96 for pointing this out!
Like our Facebook Page here at NasiLemakTech.com for more news and in-depth reviews! Also, join our Facebook Group for insightful information and memes!
Subscribe to our YouTube channel too!
