If you’re a Yoodo customer like I am, then this news is going to be important for you. It’s the update regarding what happens to Yoodo customers amidst its discontinuation this August 2024. We’ve already talked about it here, so click here for more details.
Yoodo just published this notice to tell us what will happen to existing Yoodo users – and I think it offers some relief but I still have some questions.
Update on Yoodo Brand and Services
Dear Yoodoers,
As part of the CelcomDigi merger undertaking committed to the Malaysian Communications and Multimedia Commission (MCMC), we will be discontinuing the Yoodo brand after 29 August 2024.
Starting 19 June 2024, these functions will be disabled from the Yoodo app:
New SIM Order (except replacement SIM)
New SIM Activation (except replacement SIM)
Account Registration
Invite Friends
Customised Validity ExtensionYou now have an option to:
Port out to a mobile operator of your choice, or
Terminate your Yoodo service, or
Continue your existing plan with CelcomDigiPlease be assured you will continue to enjoy your existing service (data, voice and SMS) without any interruptions.
For more information, please visit our website for FAQs.
Now, I am an existing Yoodo customer and I’d like to continue with my current plan for the foreseeable future, so I want to continue my existing plan – but that’ll happen under CelcomDigi.
It doesn’t exactly tell us how the porting process will be, and the FAQ just stated that “the plan will continue as CelcomDigi Prepaid 5G“.
Pretty self-explanatory, I guess?
Yoodo’s service discontinuation will happen on 29th August 2024.
I’m still sad that there are no other telcos that offer such flexibility to select whatever plan I want like Yoodo.
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