Lazada Malaysia just launched LazMall not too long ago and from there, we saw a few interesting things. LazMall promises 100% authenticity and a 15-day return policy. However, while I was searching around LazMall on Google (again), I found out that LazMall should have an option for Next Day Delivery.
The page that I found was Lazada Malaysia’s seller center. It’s an FAQ about LazMall and it highlighted the next day delivery together with the two other LazMall conditions. That means LazMall actually has these 3 promises to the customers:
- 100% authenticity
- 15-day return policy
- Next Day Delivery
As stated in the FAQ, the “next day delivery” is a brand new shipment service and is different from express premium shipping. It is also exclusive for LazMall items only. Also, to be eligible for Next Day Delivery, it seems like those items will need to be “Fulfilled by Lazada”. That’s what FBL means, I think.
Digging further in Lazada Malaysia’s website, I found out that they have already updated the T&C and LazMall has been added to the list as well. One of the clause is called Next Day Delivery – and this is where things get interesting.
LazMall may offer Next Day Delivery for selected LazMall Goods. However, the availability of depends on the time you place your order, the date that you place your order, payment method, the type of LazMall Product that you intend to purchase, the availability of LazMall Goods and your shipping address.
Products that are eligible for Next Day Delivery will be designated as such on the Product Description Page. Standard shipping fees may apply to eligible listings. We may also exclude certain LazMall products from Next Day Delivery and during certain periods, at our discretion. Please refer to the Next Day Delivery page for additional details.
The condition here makes it clear – you’ll have to order your item before some time of the day and presumably only from Mondays to Thursdays, pay via a certain method, and have your shipping address at a certain location to be eligible for this Next Day Delivery.
So far, there are is no specific “Next Day Delivery page” to refer for additional details. However, LazMall has already launched in other countries. With a quick search on Philippines’ LazMall, I found out that Next Day Delivery is already available there – but only for selected areas.
Our wild assumption here is that the Next Day Delivery is only eligible for Klang Valley here in Malaysia, and perhaps have to order it before 12pm on Mondays to Thursdays. Logically, orders on Fridays will be shipped on Monday.
As for the payment method, our assumption is that you’ll have to pay via Lazada Wallet or credit/debit card as the system can instantly capture the payment.
When will LazMall’s Next Day Delivery option be available in Malaysia? That we cannot answer. Currently, it’s not officially announced but some details were leaked through their T&C and FAQs.
While the Malaysian e-commerce market is growing strong and more competitive than ever, Lazada is optimizing their logistics to provide even faster item delivery with guaranteed item authenticity.
We’re still awaiting for the official “launch” of LazMall, and perhaps by then, we’ll get to know more abut the Next Day Delivery. Stay tuned at NasiLemakTech.com as we’ll update you when we know more. Also, visit our Facebook page!